PRIVACY POLICY

General Information

When interacting with INBRA INDÚSTRIA BRASILEIRA DE NUTRIÇÃO ANIMAL LTDA., a legal entity, with headquarters in the city of Jaguariúna, at Condomínio Jaguariúna Park, 74, Emílio Marconato square, 1.000, G-42, zip code 13916-074, State of São Paulo, registered with the CRN under no. 34.076.014/0001-00 (hereinafter “INBRA”), through electronic and telephone communication, using its website, systems and pages, the user (“Owner”) and/or users (“Holders”) have their data treated and protected in accordance with applicable legislation, especially with regard to the General Data Protection Law (“GDPL”).

“Privacy Policy” (“PP”) presents, in simple and objective language, how and what data and/or information of the Holders will be treated, applying to all products and services offered by INBRA.

For the purposes of this PP, the concepts set out in the GDPL and the principles of purpose, adequacy, necessity, free access, data quality, transparency, security, prevention, non-discrimination, accountability and accountability also set out in the GDPL are adopted.

Seeking compliance with the respective legislation, through constant review and updating, INBRA reserves the right to change this PP at any time, with the Holder being responsible for updating the text according to the date mentioned at the end.

1. Acceptance of the Holder and Collected Data

1.1. The Holder's acceptance and/or consent to this PP occurs at the time of first access through in-person, telephone or telephonic contact with INBRA, and information from the list below, non-exhaustive, listed below may be requested and/or provided:

  • a. Full name;
  • b. Residential, correspondence and email addresses;
  • c. Landline or cell phone numbers;
  • d. Identity card numbers (RG, OAB and/or others) and individual registration number (Social Security Number);
  • e. Banking and/or credit card information;
  • f. Information about third parties, such as partners and legal representatives.

1.2. INBRA may also automatically obtain data from the Holder through the use of cookies and similar technologies that aim at offering greater convenience and quality in browsing, in addition to being able to optimally manage its web page, statistically analyze trends and verify the Holder's behavior in the INBRA portal environment.

1.3. NBRA uses and may also use other technologies, according to the non-exhaustive list below:

  • a. Browser cookies;
  • b. Web beacons;
  • c. Tracking pixels;
  • d. Internet protocol (IP);
  • e. Browser type;
  • f. Internet service provider (ISP);
  • g. Reference/exit page;
  • h. Files accessed on the INBRA portal/applications (HTML and graphics, for example);
  • i. Operating systems;
  • j. Date/time stamp;
  • k. Clickstream data to analyze trends on the INBRA portal and managed platforms.

1.4. The use of cookies provides a better browsing experience, however, ensuring that the Owner has control over whether they are activated or not, and failure to activate them may result in limitations on the use of the system.

2. Use, Processing and Sharing of Data

2.1. The Holder's data will only be processed for legitimate, specific, explicit purposes and communicated to the Holder in a manner compatible with such purpose.

2.2. The processing of data will be limited to the minimum necessary to achieve its purposes, with holders being guaranteed free consultation regarding the form, duration and completeness of the data processed, in addition to guaranteeing their quality.

2.3. INBRA is authorized, through this PP, to send marketing e-mails, spread advertising material through websites, applications, social media for business, messaging services, surveys, as well as any and all direct or indirect marketing for the Holders.

2.4. If the Holder is not interested in receiving it, they may request, at any time and free of charge, the cancellation of their registration and/or the data stored in the INBRA environment for this specific purpose.

2.5. INBRA may share data information with the following recipients:

  • a. the service providers for INBRA, responsible for collaborating and making INBRA products available in some way;
  • b. partners involved in commercial relations with INBRA for the development of activities, as well as for advertising purposes related to INBRA's core activity;
  • c. public administration in case of legal or judicial obligation, to protect rights, fulfill duties, ensure security, investigate fraud and/or respond to public inquiries regarding customers.
3. Data Security and Transparency

3.1. INBRA collects and stores the data of its Holders safely, through the adoption of effective measures for this purpose, using technical and administrative measures capable of protecting personal data from accidental incidents or incidents caused by illicit acts, in addition to adopting preventive measures against the occurrence of possible damages arising from the processing of such data.

3.2. INBRA ensures Holders complete transparency and accessibility regarding the information requested about the performance of treatments and their agents, ensuring their confidentiality, availability and integrity.

3.3. INBRA undertakes to inform the Holder and the respective Data Processing Authorities of any security incidents that relate to the data made available for processing at INBRA of which it is aware and understands as likely to cause significant risk or harm to the Holder.

4. Rights of Holders

4.1. The data will be available to INBRA for as long as they are necessary to fulfill the purpose for which they were collected or, in accordance with the deadline provided for by law or specific regulation.

4.2. The holder of personal data has the right to obtain from INBRA, in the processes in which it is the controller, in relation to the Holder's data, at any time and upon request:

  • a. Confirmation of the existence of treatment;
  • b. Access to data;
  • c. Correction of incomplete, inaccurate or outdated data;
  • d. Anonymization, blocking or deletion of unnecessary, excessive or processed data that does not comply with the GDPL;
  • e. Data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
  • f. Deletion of personal data processed with the holder’s consent, where appropriate;
  • g. Information from public and private entities with which INBRA shared data use;
  • h. Revocation of consent, when applicable.
5. International Data Transfer

5.1. In the case of international data transfer, INBRA undertakes to observe:

  • a. that the recipient of the data is located in a country that ensures data protection at least equivalent to equivalent Brazilian legislation;
  • b. that the rules of international law are observed when the transfer is necessary for international judicial cooperation between public intelligence and investigation bodies;
  • c. that transfer authorization has been issued by the competent body; d. that the Holder has provided his consent to the transfer under the terms of this PP.
6. Third Party Sites and Services

6.1. The INBRA Portal may contain links to third-party websites and applications not linked to INBRA, and the use of these by the Holders and eventual collection of data by them does not make INBRA responsible for their content or privacy practices.

7. Questions, Suggestions, Complaints Related to PP

7.1. If you have any questions, suggestions and/or complaints related to this PP or other practices concerning the protection of your data by INBRA, please contact the data manager via email: privacidade@inbranutri.com.br.